Privacy Policy
Royal Total Home Services is sensitive to the private nature of information you provide to us over the Internet. Our Privacy Policy is designed to protect your personal information while at the same time giving you the opportunity to obtain interesting and useful information, products and services.
Personal information may include your name, phone number, address and e–mail address along with other information by which you can be personally identified.
Usage and Sharing
We also collect usage information from you when you visit us. Website usage information is not identifiable information. It describes how our website is used and navigated, including the number and frequency of visitors to each Web page and the length of their stay. Website usage information also includes the domain names of browsers that visit our website, time of day the website was visited and other non–personally identifiable information. We use the information you provide to respond to your inquiries, provide estimates, schedule and confirm service appointments, deliver and follow up on the services you request, process payment, and administer our maintenance plans and promotions. We may also use your contact information to share news, special offers, and other updates from Royal Total Home Services, which you can opt out of at any time. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. We share your information only with service providers who help us operate our business — such as scheduling, communication, and payment platforms — and only so they can perform those services on our behalf. These providers are not permitted to use your information for their own marketing.
Google Products
This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third–party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Royal Total Home Services website. Any data collected will be used in accordance with our privacy policy and Google’s privacy policy. This advertising involves only anonymous website usage data collected through cookies — we never provide your mobile phone number or messaging consent data to Google or any other advertising vendor.
Text Messaging (SMS) Program
If you provide your mobile number and agree to receive text messages from us — over the phone, through a form on our website, or in person — we may text you about your inquiry, estimates, appointment scheduling, confirmations and reminders, dispatch updates, and follow-ups related to your service.
- Message frequency varies.
- Message and data rates may apply.
- Opt out at any time by replying STOP to any message, or reply HELP for assistance.
Consenting to receive text messages is voluntary and is not a condition of purchasing any goods or services from us.
Please click here to contact us if you have any further questions about our privacy policy or to stop receiving future emails, phone calls, or other direct communications from Royal Total Home Services.
