Reviews
Rodolfo taught me how to set my thermostat. Also gave me good tips.
Friendly, helpful and understanding. Figured out the problem efficiently.
Rodolfo was great!
Helped a single girl out!
Royal has earned my loyalty, I won't ever call anyone else for my plumbing needs.
My house flooded on a random evening in June, and I had no idea why. I called Royal (after business hours) and they came over immediately, in less than an hour. They brought a shopvac and helped me clean up all the water from the flood that night, and they were back the next day to identify the cause of the flood and get it fixed (my downstairs toilet had a large clog which caused it to erupt and flood my entire downstairs).
The owner himself, Phil, personally came over to make sure everything was fixed correctly, and took extra time to stay and educate me on how to help prevent plumbing issues in the future. He recommended I get a water filtration system installed, which I did; he taught me how to clean the disposal in my kitchen sink, taught me about the fill valves in my toilets, showed me how to clean the filter in my dishwasher, checked and adjusted my water pressure to make sure everything looked good, and he did all of this for no extra charge other than just the cost of the water filtration system. He even threw in free HVAC servicing for a year.
I learned so much from Phil, and I'm happy this issue was able to be resolved as painlessly as it was. Hopefully I won't have a flood again after everything I've learned about plumbing, but if I ever do, Royal will definitely be the first place I call, and they will also be the only ones I call for any plumbing issues going forward.
Phil and the team at Royal are clearly here to help people and earn their long-term loyalty. They are a fantastic example of how you get and KEEP people's business.
Rodolfo was great! Knowledge, and very friendly.
Colton went above & beyond expectations for a tech. He not only flushed our tankless water heater but informed me about our water softener and why it's not working properly. Explained the process thoroughly so I understood everything even explained which softeners to look into replacing it with.
Landon is a knowledgeable and friendly technician who was able to answer my questions and concerns. He came to my residence as soon as possible during after hours and resolved our issue quickly. Thank you!
Bryton came out & fixed my parent's thermostat & was great! Professional & went above and beyond to help them out. Always pleased with royal & how they take care of their customer's.
Rodolfo was great! Very helpful.
